Our Privacy Policy

We collect certain personal information to provide you with access to our PTE practice platform and to enhance your user experience.

• Account Information: Name, email address, and password when you register
• Profile Data: Optional information you provide in your user profile
• Practice Data: Your responses, scores, and progress in practice exercises
• Payment Information: When you purchase premium services (processed securely by third-party providers)
• Usage Data: How you interact with our platform, including features used and time spent

We use your information to provide our services and continually improve your experience on our platform.

• Deliver personalized PTE practice exercises and feedback
• Track and analyze your progress and performance
• Communicate with you about your account and platform updates
• Process payments and manage subscriptions
• Improve our platform and develop new features based on user behavior

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Encryption of sensitive data transmission using SSL technology
• Regular security assessments and vulnerability testing
• Restricted access to personal information to authorized personnel only
• Data backup and disaster recovery procedures
• Compliance with applicable data protection regulations

We do not sell your personal information. We may share data with third parties only in limited circumstances.

• Service providers who help us deliver our services
• Payment processors to complete transactions
• Legal requirements in response to lawful requests by public authorities
• Business transfers in connection with a merger, acquisition, or sale of assets
• With your explicit consent for specific purposes

You have control over your personal information and how it is used on our platform.

• Access and view the personal data we hold about you
• Update or correct your information through your account settings
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability to transfer your information to another service

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content.

• Essential cookies for basic site functionality
• Performance cookies to understand how users interact with the platform
• Functionality cookies to remember your preferences
• You can manage your cookie preferences through your browser settings
• Disabling certain cookies may affect platform functionality

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Account data is retained as long as your account is active
• Usage and practice data may be anonymized or aggregated for analysis after account deletion
• Data required for legal or regulatory compliance will be retained as mandated
• You can request data deletion subject to legal constraints

Our platform is not intended for children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

• If you believe we have collected information from a child, please contact us immediately
• We will take steps to delete such information promptly
• Parents/guardians are responsible for supervising children's online activities

We may update this Privacy Policy from time to time. We will notify you of significant changes.

• Changes will be posted on this page with an updated revision date
• We encourage you to review this policy periodically
• Your continued use of the platform after changes signifies acceptance

If you have questions or concerns about this Privacy Policy or our data practices, please reach out.

• Email: [Your Support Email Address]
• Contact Form: Available on our Contact page
• Address: [Your Company Address, if applicable]