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Have questions or need support? We're here to help you on your PTE preparation journey. Reach out to us via the form below, or connect with us through email, phone, or social media.
Contact Our PTE Support Team
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Frequently Asked Questions
Find quick answers to common questions about our services and support
How quickly can I expect a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please contact us by phone.
Can I get a refund if I'm not satisfied?
Yes, we offer a 30-day money-back guarantee if you're not completely satisfied with our services. Please refer to our refund policy for more details.
Do you offer customer support on weekends?
Our customer support team is available Monday through Friday, 9 AM to 6 PM EST. Limited support is available on weekends via email.
Can I schedule a demo before purchasing?
Absolutely! We offer free demo sessions to help you experience our platform before making a decision. Use our contact form to schedule a convenient time.
How do I report technical issues?
For technical issues, please email our support team with details of the problem, including screenshots if possible. Our technical team will assist you promptly.
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